Archive for the ‘Leadership’ Category

Diversity Triumphs

December 1, 2014

It was once said that the most segregated hour in the United States was 10 am on Sunday morning. Very few churches have a diversity of people in their congregation. Even today.

Of course part of the reason is style of worship. But that is not the entire reason. The question is—do we reach out to only those like us? Or do we reach out at all?

One reason we still seem to have racial troubles some 50 years after Martin Luther King had a dream (mine, too) is that at a personal level too many of us just don’t like people who aren’t like us. Most white men around me hate powerful women. (Another latent problem.) They may get along with an individual black person, but black people as a whole are still regarded suspiciously. Oh, and the other way around.

Trust is a commodity on the endangered list in too many places. This lack of trust, maybe for good reason, is a cancer.

I look to Jesus for examples. He lived during his ministry in a predominately Jewish area. But there was diversity even within the tribe. He dealt easily with women—not a rabbi-like action. He socialized easily with all social strata of the Jews. He had no problems interacting with Romans and Greeks. His inner circle contained people of differing politics, geographies, backgrounds.

Paul reflects the teachings found in Deuteronomy 30 and Isaiah 40 ff where God talks about rulers ruling with justice and mercy. That is probably the way we should read Romans 13. (He just made a personal mistake about the future rulers of Rome.) If you read Paul carefully without pulling quotes out of context, he pleaded with his followers to seek unity amongst their diversity—and some of the ekklesia knew tremendous diversity.

Study after study reveals the benefits to an organization that accrue from diversity.

Why aren’t we trying?

An organization practicing diversity among its teams wins over time.

Weak Leaders

October 21, 2014

Weak leaders

Weak leaders rule through fear. Other weak leaders fail to lead.

There is a leader who likes to keep everyone guessing about where they stand. He moves people to different positions continually in order to keep them off balance.

This leader has a few favorites. They know it. This breeds internal dissension. There is no team. No coordinated moving toward a vision. There is only keeping your head down and hoping not to be noticed.

There is another weak leader who actually is not a leader. She may have the position, but she refuses to guide the team. She lets them go wherever they may. Some of the followers are frustrated by lack of team. Others are happy to be left alone to do their own thing.

Similarly, there is the leader who cannot make a decision. Things are always unsettled in the organization because no one knows the direction they are going.

Strong leaders

Strong leaders cast a vision of the meaning and purpose of the organization or team. Strong leaders guide the members of the team in growth and direction as a skilled horseman can guide a horse with the most subtle of touches with the rein or knees.

Strong leaders grow other leaders. They counsel and mentor helping the leaders under them to grow strong as leaders. She provides correction as necessary in order to keep the organization moving in the right direction. And everyone adding to the success of the mission.

Strong leaders do not let followers flounder in loss of direction.

Strong leaders devote much of their focus and thoughts on others on the team.

I’m Wrong And I’m Sorry

September 22, 2014

Five words that every leader show know and use. Indeed, five words for us all to use appropriately.

“I’m wrong, and I’m sorry.”

When is the last time you heard a leader, especially a political leader or a church leader or leader of a large organization, say that publicly?

They almost always say, “I made a mistake.” And that’s it.

Sorry should always imply a repentance. An acknowledgement that I was going down the wrong path, that I see clearly that I am on the wrong path, and that I have decided to travel on the right path.

I have read in developmental psychology, but I can’t remember everything I’ve read. I do know children for whom the phrase “I’m sorry” has no meaning except maybe “Please don’t punish me.”

It is true that words can be used with no emotion behind them. So, we, the ones who have been offended, have only to wait and see if there was true repentance and change of heart, or if it was merely a use of words because the PR people said you’d better use them.

Last Friday I happened to be by a TV when the commissioner of the National Football League, or the National Felons League as a friend of mine puts it, finally had to face the public music.

Suddenly the cover over the actions of the athletes who participate in a sport made increasingly violent by people like the Commissioner was blown by one, then many, stories about domestic violence. The Commissioner initially made a pathetic statement that entirely missed the target. Then he went into hiding.

Friday, he came out to say something. He began, “I was wrong, and I’m sorry.” His media relations people learned the lesson of appropriate language. Now we’ll see if he has truly repented.

But how about us? How often do we use the words to get ourselves out of a jam? How often do we repent, ask God for help, and try again to get on the path of walking with Jesus? These are important questions to reflect upon daily.

Choosing The Right Advice

September 12, 2014

Fools think their own way is right; but the wise listen to advice.

I have had a very busy week with little time for reflection except in snippets. My own advice I should have listened to–as Yoda might put it. I took the last flight out of Chicago Wednesday. Delayed an hour. Arrived home Thursday morning at 1:15 am. Not conducive to getting up at 5:30 and meditating and reading.

What has been on my mind this week is puzzling out people who do not seek the facts of a situation, but proceed on rumor and innuendo. On the other hand, I’ve also run into people who go the other way and wait for all the facts to come in to make a decision.

The quote comes from Proverbs. Those who proceed to action from their feelings based on information that comes in that they feel disposed toward believing, will make bad decisions. And they will stir up divisiveness.

These people reflect what happens when a personality type tips out of balance. It’s when the “feeling/judgmental” type as described by Myers-Briggs goes to excess. This is where the wise seek out and listen to good advisors. They remind themselves that they don’t know everything and that maybe they should still learn.

The other type, meanwhile, is when the opposite, the “thinking/perceptives”, need to take in more information and more information and have trouble acting. That’s when you test your advisors, trust the proven ones and finally decide “I know enough to take action” and do so.

Philosophers have taught us from ancient times that balance is all important. We need to seek balance in our lives. We need to seek balance in our personalities. We need to study, think, act. Not act, think, study.

The Listless Leader

September 5, 2014

There are two types of dysfunctional leaders in meetings. One dominates every discussion. Pontificates about everything he knows. Makes all decisions before discussion starts.

We read in Proverbs that a wise leader seeks advice. I’ve experienced many of these leaders. They are easy to understand. They are just so full of themselves they call meetings just to have an audience. The same book of advice counsels us to hold our tongue, keep silence. That’s a good meeting strategy for a leader. Except that the leader should ask questions.

The other type is harder for me to fathom. She sits slumped in her chair. Seemingly distracted. Discussion is held. Some decisions are made. But everything is tentative. No definite direction is formed. The leader may say something. He may “wake up” long enough to make a contribution. But the meeting goes on as if the leader (or the person who holds the title of leader) offers nothing.

In the recent history of business, we’ve seen examples of leaders, perhaps trying to avoid responsibility as in the Enron debacle, who described themselves that way. Aloof. Letting subordinates do whatever they wish.

This is a path to ruin.

Is this because some leaders are like the first one who needs affirmation but who don’t have that dominating personality? They need the conversation to be all about them, but expect others to do the affirming?

This type of leader could use some of the energy of the first type. A leader who does not show energy does not show interest. A leader not interested is not doing her job. Energy breeds energy. From the energy of the leader comes energy of everyone. From lethargy of the leader comes indecision and incomplete decisions. And subordinates left to go their own way.

A good leader shows interest and energy, bringing the energy level of the entire meeting up to where everyone is involved. Then decisions are made and everyone is clear what the direction of the organization is.

Leadership Example Speaking Truth With Love

August 22, 2014

Ever have a boss who was ever eager to speak the truth (at least as she or he saw it? They were always ready to point out flaws, failures, something they didn’t like?

How did it feel? Especially if they were emotionally unpredictable? There is probably nothing worse that a leader whose emotions are on a roller coaster and you have no way to predict what the day/hour/minute may bring.

Ever have a boss who refused to speak the truth? Refused to speak up? Made you wonder if they were disconnected? Or interested? Could not present their point of view or confront someone who needed pulled back into the fold?

In the first case, you are probably living in fear. Or at least great uncertainty.

In the second case, if you have initiative, then you just go your own way. Each team member goes their own way. There is no semblance of team unity or focus on mission. If the team members get along with each other, then things will survive for a while. If a team member senses a power vacuum and tries to take over–then there could be critical problems.

I’ve been writing about the apostle John lately. He started out as the first type of leader. Fiery. Combative. The team member in example two who senses the power vacuum and wants to step in.

But John was mentored to speak the truth with Love. Not mushy, sentimental love. But the love that looks at other people and meets them where they are. They give the truth (or instruction or mentoring) aimed at where the other person is in life. Guides them. Mentors them. Reminds them.

A leader firm in vision yet understanding of others in the organization/committee/company leads well.

Leaders Need To Know Their Place

August 19, 2014

Yesterday I taught on the positive side of 3 John. Gaius was a strong leader, and John had heard about it and complimented him.

But just as our good deeds get talked about and passed around, so do our bad. Diotrephes is singled out as the example of poor leadership in the organization. How would you like to be known and talked about 2,000 years after your death as the guy “who likes to put himself first.”

Diotrephes was the type of person who knew everything. He even knew more than the apostle who walked with Jesus himself! Just as I wrote the other day about if you are the smartest person in the room, you’re in the wrong room, so Diotrephes liked thinking he was the smartest guy in the room.

A leader needs to know the purpose and foundation of the organization. Even in leadership, the leader needs to know when to put herself or himself second to someone else. Jesus taught leaders serve. He also taught that leaders teach the truth.

We know this in business. It’s even more important in churches. Leaders must be humble–that is, putting God and others before themselves. The self-promoters are like the wheat on the poor soil in the parable that shoot up quickly but have no staying power. They wither and die.

In whatever we are leading, we must have the perspective of serving others–whether they are customers and employees, or people on our committees, or family members.

I just listened to Andy Stanley talk about how your decisions determine your life story. Do you want your story talked about for years after your death the way Diotrephes’ is?

How Can I Help

July 30, 2014

How can I help you?

These are the most powerful words of leadership.

I first read about this style of leadership in the 80s and practiced it at a company I was at. I would bring in my direct reports who were project managers (engineers) to get updates on the status of a machine we were designing and building. Then I’d ask if there were something I could provide from my position to help them get their job accomplished.

Long ago I interviewed for a job. They asked about management style. I don’t know what the right answer was, but thankfully I didn’t get that job–a better one came along. But I told them, “If I have to tell the employees what to do every step along the way, then I have failed to recruit and train the right people for the jobs. The group is a team with each having roles. My role as leader is to set the direction of the ship and assure that we are all going the right direction together. That we all know what the ‘win’ is.”

Andy Stanley, in his last “Your Move” podcast, talked about such leadership. Stanley has studied and practiced leadership at a level I’ll never reach. He came to the same conclusion.

And this models Jesus’ teaching on leadership. Remember, Jesus biggest threat to the status quo of the time was to totally invert the leadership style of the Romans (and the Jewish hierarchy).

He said that the Romans lord it over the people, but you shall lead as servants.

The prevailing leadership style was to build up the leader at the expense of the led. Jesus’ leadership style was to build up the followers in pursuit of a common “win”. That “win” was to spread the good news of the Kingdom of God and to live a life pleasing to that King.

We humans keep falling back into the imperial, director type of leadership. But more and more often we are seeing examples of Jesus’ type of leadership.

By the way, this is not weak leadership. The leader must be firm and strong about the vision and direction of the group. But she must also be an enabler of the rest of the team.

Leadership Lessons From A Recent Mission Trip

July 11, 2014

The church had a leadership void in a ministry area. I accepted a lunch invitation and wound up agreeing to fill that void. The position was leader of our missions ministry. Lunch was just over a year ago.

Last week a team of eleven people returned from a week working at an orphanage and women’s shelter operated by the Tijuana Christian Mission. We have had a longstanding relationship with TCM, but the leadership void had caused a break in the relationship.

We had a similar relationship with a mission in Haiti–also serving youth and orphans in that country. Same situation–but I’m still putting together a team for that trip.

This seemed like a good time to reflect on the past year and share some leadership thoughts. None of these are ground-breaking ideas. Humans have known about doing leadership for thousands of years. We just need reminding and encouraging.

Vision

I had a vision of restarting the relationships and trips to Tijuana and Haiti. Circumstances pointed to Tijuana as the best place to start.

My “reach” vision is to start new relationships leveraging two groups with ties to our church with ministries in Africa–Kenya and Ethiopia.

Obstacles

One of the staff people strongly suggested that the first thing I do is form a committee, hold committee meetings, build a formal organization with all manner of job descriptions–just like the business she had come from.

Then when I told her that I was organizing a trip to Tijuana, I was told no. That was not in my area of responsibility.

Then I found other leadership problems–mostly apathy of senior staff.

Gathering advisors

So I started finding advisors and helpers to tackle the various obstacles so we could get moving. There were internal leadership advisors and advisors who could help me plan and prepare for the trips. Such help was invaluable.

Recruiting a team

Approvals received. Dates for the trip established. It was time to recruit. Once again getting help from other leaders was essential. Circumstances beyond my control dictated a trip with only three months to recruit, plan, fund raise and go.

But a group was recruited and we began to prepare them for the trip.

Planning to smallest detail

Here are some of the planning details. We had to plan around several unknowns, but we do that in business all the time.

  • develop budget
  • agree on projects with TCM
  • budget time and money for the projects
  • plan air travel for a group
  • make sure all had passports
  • plan each day’s activities–when we eat out, when we eat at the orphanage, when we work on projects, when we work with the kids, when we arrive, when we leave

Flexibility

There are many circumstances that cannot be planned. Vans may not be available just when we think we need them. Meals may be later (or earlier) than we planned. The scope of the project may change. We had to be flexible to go with the flow and accept schedule changes.

Reflection

We gathered each day in the morning and the evening to reflect on the trip and our objectives, as well as our personal reactions.

Writing this post is another way of reflecting on the trip–what we did, what we learned. Each team member is expected to also reflect on the trip and feedback thoughts for future trips.

A Little Good Leadership Pays Dividends

June 16, 2014

A friend recently posted on Facebook a note about how hard it is to be a teacher these days. Public education has become so political that education policy is driven by the latest whim. Everyone is critical of teachers, yet very few know anything about what really goes on in the classroom. Yes, we’ve all been students. But things are always different on the other side of the desk.

During my time on the local school board, I discovered that programs were faddish that everyone was trying to find the latest nirvanna yet neglecting the fundamentals of good instruction. Management was also sorely lacking. Leadership was often nonexistent. Control was the keyword—teachers were expected to control classrooms, principals to control teachers (and parents), superintendents to control principals (and parents and school board members).

Principals would complain that they couldn’t fire incompetent teachers because of contracts and tenure. Nonsense, we replied (a board composed of business managers and leaders). There are procedures. Follow them. Observe, document, offer corrective suggestions, terminate if no improvement is observed. It was possible in 1985, it’s possible today. It’s work, but it is the work principals are expected to do.

This applies not only to teachers, but everywhere.

But this all implies inheriting problems. If you can develop an area with your own hires, you can avoid these problems with astute hiring (finding motivated, adaptable people) and team building. Inspiring a team to work together is a great experience. I’ve had the opportunity to do that a few times. Watching people grow and succeed is among the most satisfying experiences you can have.