Recognize And Reverse Corrosion of Relationships

The things that break all at once aren’t really a problem. You note that they’ve broken, and then you fix them.

The challenge is corrosion. Things that slowly fade, that eventually become a hassle–it takes effort and judgment to decide when it’s time to refurbish them.

And yes, the same thing is true for relationships, customer service and all the ‘soft’ stuff that matters so much. — Seth Godin, marketing and business guru

Some things just deteriorate over time. An important sensor has been developed for pipelines measures corrosion in the pipe. Over a thousand miles of a pipeline, that insidious deterioration in the wall of the pipe. Rather than an unexpected hole bursting the pipe and spilling valuable product while polluting the environment, the problem can be solved early on.

Unfortunately, there is no corrosion sensor for churches, organizations, or relationships.

Things happen so gradually. A little less passion. Slightly less energy. No one notices for a long time. Then you look around and wonder what happened.

What can we do?

We must maintain awareness. Not let our attention drift. Check key metrics and pay attention. Some people see these things developing and either don’t believe their senses or choose to ignore them in a false sense of optimism.

Don’t let corrosion sneak up on you. Be alert for signs.

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