Make Stuff Up—With Confidence

I was trained long ago to speak and write as if I knew what I was talking about. They told me to sound confident, forceful, knowledgeable—even though I might just be putting forth a proposition expecting pushback and discussion.

This thought from Seth Godin recently came my way.

One of the valid complaints about some AI systems is that they make stuff up, with confidence, and without sourcing, and then argue when challenged. 

Unsurprisingly, this sounds a lot like people. We often end up with what we are willing to tolerate. Show your work and ask for receipts.

Then I thought of the many people I’ve known who are so convinced of their opinion as the only way. They speak with complete confidence in their being correct.

Maybe I need to find a way to be more humble and invite discussion. Maybe we all need to achieve the self-awareness that reflects back to us that we don’t know it all. Sorry if you think you do—you don’t.

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