Who, what, when, where, and how are also important words.
“I’m sorry, I don’t understand, why do you say that?”
“I am not sure what you mean. What do you mean?”
“That is interesting (when someone says something with which you disagree). Where did you learn that?”
Of course, when you use these words, it follows that you must listen carefully. Otherwise, all is futile.
When you don’t understand something, ask why five times. Sometimes even by the third time understanding will come.
Faith Venture 
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