Communication and Leadership

“Did you know what you have to do this morning?”

“No, not until you just told me. The only way you hear anything around here is through the grapevine.”

I was sitting quietly in a business lobby and overheard (couldn’t help it) the conversation above. Later there was more of the same type of conversation.

Obviously somewhere in the organization there is a leader whose strength is not communication.

I grew up a fan of the Cleveland Browns of the NFL. Over the past 25 years or so, I’ve grown disenchanted with the NFL. And being a Browns fan, well, need I say more… (Check out Juventus in the Italian Serie A.)

However, the ownership once again turned gold into lead instead of the alchemist’s dream of turning lead into gold.

Seems he hired an offensive coordinator for his head coach. Then he fired both of them because they couldn’t get along together. You can’t fire owners, I guess.

You couldn’t diagram all the communication failures in that scenario.

What is the root cause of this level of failure to communicate?

Ego?

Pride?

Fear of confrontation?

Inability to think through a situation?

Lack of personal organization?

If you catch yourself in any of this, run for help. Now.

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