Cooperation

This is one of those weeks. Flew to Orlando late Sunday. Up early Monday and met with at least 20 people spending most of the day sitting. Dinner with a group from 7-10. Back to the hotel room (I am staying about a 25-minute walk from the conference hotel, so I get some exercise). In bed after 11. Up at 5:30 to get ready, walk to the conference hotel, and then sit through an hour of breakfast and company presentations.

Now I’m sitting through the keynote presentations. Usually theoretical and boring. But today the leader of the Information Technology group and the leader of the Operations and Manufacturing group from Dow spoke about working together in order for the corporation to meet its goals.

These two organizations typically do not like each other. Each things of the other as a roadblock to good organization. Each thinks the other doesn’t understand their needs and expertise. (Actually, there is truth to that.)

No matter what sort of organization you work at, you’ve no doubt seen where bickering and misunderstanding between different groups leads to a dysfunctional organization. Without strong leadership from the top, the organization, whether for-profit or not-for-profit, will not serve its customers and investors and will ultimately fail.

The point was that these two executives shared the story about how the two organizations broke down the barriers between them and worked together to achieve the corporate goals.

The “secret sauce”? Communication. Try it in your organization.

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